Privacy Policy

1. Information we collect

• Contact details: your WhatsApp phone number and profile name.
• Content you provide: the messages and details you send to operate the service — such as reminder text, names, amounts you record, promises, and staff attendance or salary entries.
• Usage information: basic logs needed to deliver reminders and improve reliability.
• Payment information: processed by our payment partner (Razorpay). We do not store your card or bank details.

2. How we use your information

• To provide reminders, tracking, and the features you request.
• To prepare the WhatsApp messages and drafts you ask for.
• To operate, maintain, and improve the service.
• To process payments and provide customer support.

3. How we share information

We do not sell your personal data. We share information only with:

• WhatsApp / Meta — to deliver messages.
• Infrastructure providers — secure hosting and database services used to run KeepCommit.
• Razorpay — to process payments.
• Authorities — where required by law.

4. Family and staff data

Family members: when you add a family member, they confirm through a join flow before family features apply to them. Staff records: staff attendance, advance, and salary entries are recorded by you, the account owner — there is no separate staff join flow. You are responsible for ensuring you have the right to record this information and for informing the people concerned. Anyone whose details are recorded can message STOP to our WhatsApp number at any time to stop receiving messages, or request deletion of their information (see Section 7).

5. Data retention

We keep your information while your account is active. If you request deletion, we complete it within 7 days (see Section 7). We may retain limited records where required — for example payment and billing records for legal and accounting purposes, and opt-out records so we can continue to honor them — with personal identifiers removed where possible. We may also delete or anonymize inactive data.

6. Security

We use reasonable technical and organizational measures to protect your data. As safety features, money messages are prepared as drafts that do not auto-send, and worker self-check is read-only.

7. Your rights

You may request access to, correction of, or deletion of your personal data at any time.

To delete your account and data: message “delete my account” to the KeepCommit WhatsApp number +91 76448 48086. Deletion is completed within 7 days and you will receive a confirmation.

If someone else recorded your details (for example, your employer or a family member uses KeepCommit): message STOP to the same number to stop receiving messages, or request deletion of your information — we will action it and notify the account holder.

8. Children

KeepCommit is not directed at children under 18.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact & Grievance Officer

For any privacy question, request, or complaint, contact our Grievance Officer:

• Grievance Officer: Adarsh Raj (Bhoolnamanahai)
• Email: jarvis@bhoolnamanahai.in
• Support (WhatsApp): +91 95727 88425

We aim to acknowledge complaints within 72 hours and resolve them within 15 days.